Email Deliverability Specialist

Job description

At SolidStake, we believe that powerful ideas deserve bold storytelling. As a venture studio at the intersection of marketing, digital entertainment, and operations, we specialize in launching and scaling brands that captivate audiences and redefine online experiences.

We’re not just strategists—we’re creatives, brand builders, and growth architects. From crafting breakthrough campaigns to driving data-informed performance, our teams blend imagination with insight to shape narratives that resonate and convert. Whether it’s bringing a new venture to life or accelerating one that’s already growing, we move fast, think big, and execute with purpose.

At SolidStake, we foster a culture where collaboration fuels creativity. We champion diverse talent and fresh perspectives, creating space for every team member to take ownership, elevate their craft, and make a real impact. Join us and help shape the brands—and the stories of tomorrow.

Position Overview:

We are looking for an experienced Email Deliverability Specialist to support our CRM and operational communications. This role requires deep hands-on knowledge of email deliverability, warm-up strategy included.

Responsibilities within the team:

• Own and continuously improve email deliverability performance across all CRM and transactional email streams

• Monitor and protect sender, domain, and IP reputation using leading tools (Google Postmaster, SNDS, Yahoo Postmaster, Talos, etc.)

• Design, manage, and execute IP/domain warm-up plans when onboarding new brands, ESPs, and markets

• Implement and maintain authentication and security best practices including SPF, DKIM, DMARC, BIMI, TLS

• Enforce list hygiene and permission policies (bounce handling, GDPR-compliant consent, spam complaint mitigation)

• Investigate deliverability issues and collaborate with ESPs/ISPs when necessary

• Work closely with CRM and content teams to ensure subject lines, templates, frequency, and audience targeting align with inbox best practices

• Build deliverability dashboards, maintain performance KPIs, and communicate insights proactively

• Advise on evolving compliance and spam frameworks affecting regulated and pre-regulated territories (GDPR, PECR, CAN-SPAM, CASL)

• Drive ongoing testing and performance optimisation (sending cadence, sender domains, segmentation, templates)

Job requirements

Facing the challenges of the role requires:

• Proven email deliverability experience in high-volume send environments

• Demonstrated expertise with IP/domain warm-ups, sender reputation recovery, and inbox placement improvement

• Hands-on experience with all major ESPs

• Strong understanding of DNS, list management, spam filtering logic, and data permission principles

• Skilled in diagnosing root causes of deliverability issues across tech/content/data layers

• Self-directed, data-driven mindset and ability to work cross-functionally

Nice to Have

• Experience in regulated industries such as fintech, finance, or SaaS

• Familiarity with CDPs and email event tracking